第一線櫃檯服務人員英語會話 解答
以下為「第一線櫃檯服務人員英語會話」e等公務園+測驗解答，共 20 題，供公務人員學習參考。
Please fill ____ the form.請為以上句子選出英式的用法。
- out
- on
- in
- at
Please take a seat. I’ll be right ____ you shortly.
- to
- for
- with
- of
Thanks ___ your patience.
- for
- to
- of
- by
「請說。」的較佳英文用法為以下何者？
- Please say.
- Please talk about.
- Please go ahead.
- Please speak.
”Is there anything else I can do for you?”可用”Anything else?”替代。
- ○
- ╳
Please ____ the line.
- take
- on
- hold
- of
下列句子何者為：「我今天能為您做什麼？」的最佳英文用法？
- What can I do to you today?
- How may I help you today?
- What do you want today?
- How can I do for you today?
Please ____ yourself at home.
- by
- take
- do
- make
「專人」的英文除了使用”dedicated person”之外，還可使用”someone”替代。
- ○
- ╳
The application process will take ____ three working days.
- about
- in
- of
- up
有天有位外國朋友到飲料店點了一杯飲料。店員詢問甜度、冰塊時，他回答：“I’m OK.”，表示都可以全加。
- ○
- ╳
Please don’t ____ mad.
- get
- go
- in
- make
Please ____ the elevator.
- in
- take
- have
- get
「證明文件」的英文除了使用”identification documents”之外，還可使用”identification papers”替代。
- ○
- ╳
學習英文只需要聽懂即可，練習唸出聲並沒有多大助益。
- ○
- ╳
專線的正確英文翻譯為：“direct line”。
- ○
- ╳
以下何者為：「請問今天要辦理什麼業務？」的較佳英文用法？
- What can I do to you?
- Can I help you?
- Anything I can do for you?
- Anything I can help you?
請問「號碼牌」的英文翻譯為何？
- number
- ID card
- credit card
- isa card
「這邊請。」的較佳英文用法為：“This way, please.”。
- ○
- ╳
Please ____ a seat.
- take
- get
- down
- have